The Problem: The Gap in Digital Use

Businesses invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. However, complexity, frequent updates, and lack of intuitive guidance often result in a "user adoption challenge":

• Staff Uncertainty: Employees struggle to navigate new SAP interfaces or complete complex transactions, leading to confusion and increased dependence on support teams.

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• Process Deviation: Users bypass standard SAP processes, which results in data quality issues, compliance risks, and productivity loss.


• Training Gaps: Manual-based instruction is easily lost, leaving staff unsupported when they face real-time tasks.


• Missed Returns: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.

The Solution: Contextual Help with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, bridges the user experience gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can work confidently from the outset.